Clicking on the links below will show you how to perform specific tasks in UI Builder. Each How To section contains:

Some also contain demos of the concept to help deepen your understanding. The content below forms the pillars of your conversational AI application.


UI Builder

UI Builder: Basics

UI Builder: Intermediate

UI Builder: Advanced

How To: Export / Import

Working With API’s

Working With API’s

Evaluating JSON Using the LG Editor

Testing Your Language Generation (LG) During Design

Integrate Analytics API with Azure Data Factory and Power BI

Send Email Using Office 365 and Graph API

Sending an SMS Message From Your Twilio Account

Solution Accelerator: AI Speaker Recognition

Integrating with Canvas

Azure AI Search & OpenAI

Setting up and Using your Knowledge Base

Using OpenAI in your Zammo Business

Integrating Azure AI Search with UI Builder

Using Zammo and OpenAI to Generate Q&A Variants and Dialogs

DallE & GPT Bot Template Examples

Implementing a RAG Bot (Start to Finish)


Multiple Channels & Handoffs

Designing for Multiple Channels

Vocalize Input Choices In Your Chatbot

How to Use a Voice-Only Chatbot

Leveraging Speech Controls in UI Builder

Ensure Correct Options Are Triggered When A Caller Speaks

Zammo Integrations: Live Agent Handoff

Implementing Human Handoff

Triggering SIP Transfers in Zammo using Twilio

Bot Management

Debug Your Conversational AI Application

Managing Punctuations

Pronunciation Dictionary

Setting up “Office Hours”, Holiday Variables, and Mapping

Create Custom Analytics Using UI Builder

Adjusting Confidence Score Threshold for Q&A Content

Managing Versions in UI Builder

Using Custom Code to Personalize Your Website Chatbot

Intent Confidence Score Threshold

Removing a Published Intent

zDispatch and Dynamic Skill Transfer


Next

Now that you've covered the Fundamentals and How To's, why not check out some sample applications that have been built with UI Builder.

Gathering User Feedback