A welcome message is how your customer is greeted when they interact with your voice app, launch your chatbot, or call into your IVR system. Learn here how to create welcome message variations and even create different versions for your activated channels (chatbot and IVR, for example).
Editing Your Welcome Message (How To #1).mov
In this video, Zoe mentioned creating a Hero Card to use with your chatbot welcome message. More information about how that is done can be found here.