<aside> 💡 Welcome to the Conversational AI FAQ Knowledge Base! We're here to help answer your questions. Can't find what you're looking for? Create a support ticket HERE.

</aside>


Most Frequently Used Documentation Topics

Setting Up and Using Your Knowledge Base Implementing Your RAG Bot
Indexing Web URLs (Web Scraper) Using the Zammo Simulator to Test Your Content
Azure AI Search Integration in Zammo (Web Crawler, AI Search & Data Ingestion)

What’s New in Zammo

Latest Release Notes

Previous Release Notes

Product Resources

Getting Started: Create Your Bot Project

Evaluate Zammo.ai

Zammo On Tenant (ZOT)

Azure AI Search and OpenAI

Product FAQs

Conversational AI Onboarding Checklist

Portal Resources

Portal Step-by-Step Instructions

Analytics

Pre-built Integrations

UI Builder Resources

UI Builder: Fundamentals

UI Builder: How To's

UI Builder: Sample Applications

UI Builder: Best Practices

UI Builder: FAQs

Further Reading and Resources (coming soon!)

Marketing Resources

Customer Collateral

Customer Stories & Features

Security & Accessibility

Zammo Chatbot (UI Kit) Digital Accessibility Policy

VPAT - Accessibility Conformance Report

SOC2 Compliance Report

Architecture and Security


Media/Video Resources

<aside> ⭐ See overview video of the Zammo product:

Zammo Informational Video

[Zammo.ai Demo ](https://conversational-ai-faq.notion.site/Zammo-ai-Demo-92eb637dfa68417fada45745424b541a)

</aside>

<aside> 💡 Looking for a demo specific to your industry?

Industry Specific Demo Videos

</aside>

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/5efc90cc-d9f4-40eb-911e-430937dd3b0a/b24afb6c-f3dd-44ca-b612-ed7eeb36c9c4/images.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/5efc90cc-d9f4-40eb-911e-430937dd3b0a/b24afb6c-f3dd-44ca-b612-ed7eeb36c9c4/images.png" width="40px" /> See Microsoft-related Videos:

Microsoft Partnership Videos

</aside>

<aside> 📹 Additional informational videos below:

Value of Conversational AI for Your Business

Why Enterprises Should Get on Voice Assistants

</aside>

Conversational AI Training Courses

Phase 1: General Conversational AI Understanding

Phase 2: Multi-Turn Conversations

Phase 3: Advanced Conversation Design

Phase 4: Maintenance & Feedback Loop

Subscription Information

Customer Support

Subscription FAQs

Conversation Module Library

Instructions on how to import these .zip files into your conversation can be found here: How To: Export / Import

All Conversation Libraries

Education Conversational Library

EDU AI Accelerator

SLG Conversational Library

Retail & Consumer Goods

Travel & Hospitality

SMBs

Justice & Public Safety

Financial Services

Media

Healthcare

Human Resource Use Cases

Personalization