Once you have created your business and indexed content in the knowledge base, you are ready to implement your Retrieval Augmented Generation (RAG) bot using these step-by-step instructions.

Personalize

From the Zammo portal, go to the Personalize page.

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Once inside the Personalize page, scroll down to the Advanced Configurations section where you can enable, disable, or adjust settings of your choice. For example, “Open Chatbot on Page Load” or “Enable Bot Message Typing Effect”.

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When finished, be sure to scroll to the top of the page and select Save.

Conversation Designer

Next, open Conversation Designer (UI Builder).

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Import the .zip file below as a starting point. The RAG template provided is a great foundation for querying your knowledge base and using Azure OpenAI. It will need to be tailored to your specific use case, with the steps outlined later in this article.