Pre-built Integrations

🗨️ Live Agent Handoff

• Microsoft Teams (Beta) - Website Chatbot & Teams Bot
• Genesys Webchat - Website Chatbot
• NICE inContact - Website Chatbot & Telephony
• Zendesk Chat - Website Chatbot
• Upstream Works - Website Chatbot
• LiveChat - Website Chatbot
• Avaya - Website Chatbot

💬 What channels do you currently offer?

• Website Chatbot
• IVR/Telephony - Azure Communication Services (ACS)
• SMS - Azure Communication Services (ACS)
• Bot Framework Skill (Other Chatbots)
• Microsoft Teams
• Amazon Alexa
• WhatsApp