Offline Messaging Fix:
Previously, you may have noticed that when your business hit its customised cap, our system didn’t display the custom offline message. We’ve rectified this little hiccup, ensuring your designated message will appropriately surface, even if your business reaches its denoted threshold. Here’s to seamless, uninterrupted communication when you’re offline!
Enhanced Scheduled Reporting:
We’re always looking for ways to give you better insights into your business operations. This release introduces improvements to scheduled reporting options, providing you with deeper knowledge for well-informed decision-making. Now, you can plan, organize, and manage your reports with greater flexibility and precision.
UI Portal Update to React Version 18.3.1:
We believe that offering you the best digital experience means staying up-to-date with the latest technology. Therefore, we’ve updated our UI Portal’s React version to 18.3.1. This update comes with a raft of performance improvements, enhancing the stability of our platform and delivering a smoother, more responsive interface for your daily tasks.
We’re devoted to making Zammo the most powerful tool for your business, helping you provide better services to your customers.
Analytics Enhancement for UI Kit Bot Refresh:
In the past you may have experienced "not understood" errors in the analytics every time your bot was refreshed in the UI kit. We've now rectified this problem, ensuring the errors are correctly captured and providing greater clarity in your analytics.
Warmup Tracking Modification:
Warmup tracking in analytics has now been disabled. This means that going forward, your dashboard will now only display meaningful interactions, allowing for more accurate results and more efficient data analysis.
Thumbs-up/down Feedback Fix:
We fixed an issue where sometimes feedback wasn't always recorded.
Custom Analytics Recording update:
We spotted a glitch where custom analytics might not be logged if placed before any send message on the turn in the conversation design. This has been addressed to ensure complete capturing of custom analytics.
Analytics Formatter for Adaptive Card Containers:
There was a bug where adaptive card containers weren't recognized by the analytics formatter. This has been solved, ensuring all relevant data is captured and presented in your analytics dashboard.
Consistent Analytics Recording for Child Skills: