We’re excited to bring you this latest update designed to enhance your experience with Zammo. Our focus in this release is on improving communication clarity, ensuring accurate language display, and refining how your content is handled. We’ve also introduced a fresh look for key areas of the platform to make your interactions smoother and more enjoyable. These improvements reflect our commitment to making your daily use of Zammo as seamless and effective as possible.
Typing Indicator and Message Formatting (Bug Fixes):
We’ve resolved issues with the typing indicator animation and agent typing notifications so they now display correctly and consistently. This means you’ll have a clearer sense of when an agent is actively responding, making conversations feel more natural and engaging. Additionally, message formatting has been improved to prevent tab characters from turning text into code blocks. This ensures that your messages appear exactly as intended, improving readability and reducing confusion during chats.
Translation Display Accuracy (Bug Fixes):
The tooltips on feedback buttons and the "powered by" message within the chatbot now correctly reflect the language you’ve selected. This fix ensures that every part of the interface speaks your language, providing a more cohesive and user-friendly experience. Whether you’re gathering feedback or simply navigating the chatbot, the language consistency helps maintain clarity and professionalism throughout your interactions.
Manual URL Processing (Bug Fixes):
Previously, manually added URLs in the knowledge base were subject to certain limits that could prevent them from being fully processed. We’ve addressed this so that all URLs you add manually are now completely handled without restrictions. This improvement guarantees that your content is fully accessible and integrated, allowing you to rely on the system to work with all the information you provide, no matter the depth or breadth settings.
Updated Interface Design Support (Features):
We’ve added support for the refreshed design on the agent designer and Q&A pages, giving you the option to switch to the new version of the web chatbot user interface. This updated interface offers a cleaner, more intuitive layout that enhances your workflow and makes it easier to create and manage your agents. By choosing the new design, you can enjoy a more modern and efficient experience tailored to your needs.
To learn more about these features and get them enabled for you, please contact your Customer Success Manager
We’re thrilled to bring these enhancements to you and look forward to seeing how they improve your daily use of Zammo. Thank you for being part of our community as we continue to grow and improve together.