Improved Crawler Diff Detection: In our quest for efficiency, we've enhanced our diff detection on web-crawled results. Now, content identified as being unchanged won't be re-indexed, saving valuable processing time.
Introducing Expanded Support for SIP Transfer in ACS: Zammo's latest release now includes enhanced support for SIP transfer in ACS when utilizing ACS direct routing. With this innovative change, our conversation designers can optionally pass User-to-User info or SIP headers, ensuring that necessary context is maintained throughout.
Improved Handling of Non-Standard Characters in RAG Project Names: We've fine-tuned the system to adapt to and handle non-standard characters in RAG project names, offering more flexibility in project labeling and naming.
Advanced URL Decoding of Attachment Names: Our new update has the ability to URL-decode attachment names. This improved functionality is valuable during the RAG generate step, ensuring clean and accurate results.
Enhanced Groundedness Function: Groundedness will now utilize the generated response instead of user input, offering a more reliable and robust dialogue management experience.
Detailed Groundedness Results: With our latest release, you can now view groundedness results on RAG test. This offers you a deeper level of understanding of your system's activity and functionality.
Customizable Groundedness Strictness Levels: To better cater to your specific requirements, we've incorporated low/medium/high strictness levels for groundedness, along with an option to support an allowlist and denylist for improved control and evaluation.
Enhanced Quality of Follow-Up Questions: We have introduced a new step to notably enhance the quality of follow-up questions. This will be included in the RAG test for effective quality control.
OpenAI Structured Responses: In an effort to reduce hallucinations and improve the quality of OpenAI responses, we have included support for OpenAI structured responses.
Error Display Feature in RAG Test: Experience enhanced transparency with our new feature that displays errors in RAG test, helping you to troubleshoot more effectively.
Restored Option for ACS Telephony Recording: With this update, we've reintroduced this feature so you can easily enable or disable ACS telephony recording.
OpenAI Connection Stability Enhancements (Knowledge Base): Our new update will automatically retry connections if OpenAI interrupts them, ensuring that embeddings are generated for all your chunks.
Web Content Retrieval Optimization (Knowledge Base): We've enhanced the process of retrieving content from webpages during crawling. Now, inline styles and scripts will be removed to ensure speedier and cleaner content loading.
Secured Webpage Crawling (Knowledge Base): We have improved the process so our system will now attempt to crawl a secure page when encountering a non-secure one.
Reliability Enhancements on Crawler (Knowledge Base): Our crawler now intelligently retries when it fails, minimizing downtime and improving reliability.