We’re excited to bring you a fresh update that enhances your Zammo experience.
AI Model Selection for RAG Projects
You now have the flexibility to choose from multiple AI models when setting up or editing your RAG projects. This means you can experiment with new AI options without disrupting your current live projects. The system clearly highlights which models are active and labels those that are automatically deployed, giving you a transparent view of what powers your AI. This added control helps you tailor your projects more precisely and stay informed about the technology behind your results.
Enhanced Live Agent Management and Notifications
Managing your live agent status just got easier with new chat commands that let you update your availability and actions quickly. Notifications now clearly show when an agent is away or offline, so everyone stays informed in real time. When you send attachments, the system confirms this with clear alerts. Plus, you can update your name and email directly within the Teams app under the My Status tab, simplifying your profile management. Message translations during handoffs now match exactly what users see in chat, ensuring smooth communication without confusion.
Marketplace App Templates Improvement
Submitting apps to the Marketplace is now smoother thanks to templates that include default values for parameters. This prevents errors during deployment and helps your app submissions go through without unnecessary delays. This update reduces friction and lets you focus on creating great apps rather than troubleshooting setup issues.
To learn more about these features and get them enabled for you, please contact your Customer Success Manager.
We’re thrilled to bring these improvements to you and look forward to seeing how they enhance your daily interactions with Zammo. Thank you for being a valued part of our community!