This page includes FAQ questions for utilizing traditional Q&A which is managed in the Zammo Portal under Content Studio / Q&A. Please note that this is NOT utilizing generative AI. For information about how to set up your knowledge base to utilize generative AI in your bot, please see Getting Started: Create Your Bot Project.

Adding FAQ Url Links

Creating Custom Q&A

Adding Question Variants to Your Q&A

Navigating Through the Q&A Screens

Moving QnA Through the Compose QnA - Review - Ready to Publish Process

Adding Tags to Q&A Pairs

Adding Industry Specific Q&A

Q&A Writing Best Practices

Language Model Tuning with Zammo vs. Automated Learning

Once the translation feature is activated on our chatbot, do we need to translate the question/answer that appears in English to our target language?

My answers in test and live content do not match.

My hyperlinks are not transferring from the “Compose Q&A” tab to the “Review” tab

Using Lists in the Chatbot

My hyperlink is sending the user to the wrong page

Upgrading Existing Businesses Language Model

What language is used to program chatbots in Zammo?