This page includes FAQ questions for utilizing traditional Q&A which is managed in the Zammo Portal under Content Studio / Q&A. Please note that this is NOT utilizing generative AI. For information about how to set up your knowledge base to utilize generative AI in your bot, please see Getting Started: Create Your Bot Project.

Adding FAQ Url Links

Creating Custom Q&A

Adding Question Variants to Your Q&A

Navigating Through the Q&A Screens

Moving QnA Through the Compose QnA - Review - Ready to Publish Process

Adding Tags to Q&A Pairs

Adding Industry Specific Q&A

Q&A Writing Best Practices

Testing your chatbot