Got an FAQ page on your website you’d like to add into your Q&A database?

There are two ways to utilize this feature.   The first time you will have the opportunity is during the onboarding process.  Full instructions for the onboarding process (to include adding FAQ url links) can be found by clicking HERE).

After the onboarding process, you may decide that you’d like to add additional FAQ url links. Here is how to do just that…

First, click on the Q&A tab in the left menu bar.

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Click on the "Add Q&A" button where indicated with the red arrow below and then select "Add FAQ Link".

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A pop-up box will appear.  Enter your FAQ page url and then click "Add FAQs".  This process may take some time and will be longer the more questions you have included on your page.  Please be patient.

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When the uploading process is complete, the questions and answers from your FAQ page will be added to the "Draft" tab in your Q&A database, along with any other questions you already had in this "Draft" tab.