Onboarding

What if I Have to Stop in the Middle of the Onboarding Process? Will My Work Be Saved?

What If I Don't Have a Privacy Policy or Terms & Conditions?

Can I Change My Logo?

How do I Verify my Email Address?

Error Message Occurs When Click on Invitation Link

I’m Having Trouble Logging In

Website Chatbot

Customize the Look and Behavior of Your Website Chatbot

How to Change the Chatbot Font Size

My chatbot is not displaying the Welcome message.

What browsers is my chatbot compatible with?

Can I speak to my chatbot?

Defining the Version of UI Kit to Use for Your Chatbot

JavaScript Snippets and Resources

Reference Guide: Attributes in UI Kit and Configuring Web Chat

Chatbot Customization

Customize the Sound of Your Voice Chatbot

Using Your Own Custom Neural Voice

Preserve Names Across Languages

Optimize Language Recognition with a Phrase List

Define Proper Pronunciation

Store Files with Your Bot Project


Organization Management

Adding more team members to the environment

Role-Based User Access

Navigating Multiple Organizations & Adding New Organizations

My Profile

Organization Profile

Multi-Language

Multi-Lingual Capabilities and Considerations

Testing

Testing Your Chatbot

Using the Simulator to Test Your Content


General FAQ

What channels do you currently offer?

My welcome, help, and not understood messages are wrong.

SaaS

I was re-directed to the plan subscription page when I tried to activate a channel