One of the great features about Zammo is that you can create multiple organizations, or bot projects, and manage them inside the Portal. This is ideal for an organization with departments who want to manage or isolate their specific content, an owner with multiple businesses, or an agency who is managing the conversational AI content for numerous clients.
There are two ways to add an organization:
When adding a new organization, you can select from three conversation templates: Custom Project, RAG Project, and Agentic Project. The options you see may vary depending on the features enabled for your account by Zammo.
The Custom Project is the default template for creating a custom project that conversation designers can customize for their specific use case. If the template options shown in the screenshot above are not available, you will be using a Custom Project.
The RAG Project is an out-of-the-box template for building Retrieval-Augmented Generation (RAG)-powered conversations, designed to surface real-time answers by integrating search results directly into responses. To streamline setup, you are prompted for your Azure OpenAI URL, key, and other details.