The File Management feature allows uploading files that you want to store in Zammo. This article explains how to upload and delete files, create and delete folders, and search for files.

Navigating to the Personalize Page:

  1. In the Portal, go to the Content Studio tab.
  2. Select Personalize to access chatbot customization settings.

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In the Personalize page, select the File Management tab.

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Upload - Files can be uploaded at the root level or within a folder

New Folder - Folders can be created to facilitate file organization and management

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You can delete one or multiple files by selecting them and choosing the Delete Selected File(s) option.

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