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API INTEGRATIONS
Easily connect your bot to platforms like ServiceNow, Salesforce, and other well-known systems using automatic API detection and integration.
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RAG-POWERED BOTS
Enable bots to deliver more accurate, context-rich answers by connecting them to your own Retrieval-Augmented Generation (RAG) project and knowledge base in Zammo.
Learn more here:
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PII MANAGEMENT
Protect sensitive data with built-in support for managing personally identifiable information (PII), helping you stay compliant with privacy regulations.
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MULTILINGUAL SUPPORT
Automatically detect and switch languages during conversations, with seamless translation to support multilingual users.
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LIVE AGENT INTEGRATION
Streamline live agent handoffs by easily connecting your web chatbot to external support systems.
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CREATIVITY CONTROL
Adjust the bot’s response style by setting the temperature—lower for precise answers, higher for more creative and open-ended replies.
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CARDS
Zammo Agents can create Cards, allowing bots to display responses in a visually rich format with titles, images, and dynamic content.
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IVR CALL ROUTING & MANAGEMENT
Use natural language to set conditions for routing and ending IVR calls.
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CONVERSATION EXPIRY
Set up automatic session expiry rules to keep your system running efficiently by cleaning up inactive conversations based on your specified timeframes.
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MCP INTEGRATIONS
Zammo supports Model Context Protocol (MCP), enabling your AI agents to retrieve real-time answers from external data sources—like Microsoft Docs—using simple, no-code integrations.
Learn more here:
INTEGRATING MCP WITH YOUR AGENTS
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CUSTOM ANALYTICS
Track conversation data—not just what the user sees—by logging custom analytics that capture detailed data for deeper insight into each interaction.
Learn more here:
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MULTI-AGENT ORCHESTRATION
Coordinate multiple specialized agents within a single conversation enabling intelligent routing, shared context, and seamless user experiences.
Learn more here:
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