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API INTEGRATIONS

Easily connect your bot to platforms like ServiceNow, Salesforce, and other well-known systems using automatic API detection and integration.

Learn more here:

API INTEGRATIONS

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RAG-POWERED BOTS

Enable bots to deliver more accurate, context-rich answers by connecting them to your own Retrieval-Augmented Generation (RAG) project and knowledge base in Zammo.

Learn more here:

RAG-POWERED BOTS

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PII MANAGEMENT

Protect sensitive data with built-in support for managing personally identifiable information (PII), helping you stay compliant with privacy regulations.

Learn more here:

PII MANAGEMENT

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MULTILINGUAL SUPPORT

Automatically detect and switch languages during conversations, with seamless translation to support multilingual users.

Learn more here:

MULTILINGUAL SUPPORT

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LIVE AGENT INTEGRATION

Streamline live agent handoffs by easily connecting your web chatbot to external support systems.

Learn more here:

LIVE AGENT INTEGRATION

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CREATIVITY CONTROL

Adjust the bot’s response style by setting the temperature—lower for precise answers, higher for more creative and open-ended replies.

Learn more here:

CREATIVITY CONTROL

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CARDS

Zammo Agents can create Cards, allowing bots to display responses in a visually rich format with titles, images, and dynamic content.

Learn more here:

CARDS

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IVR CALL ROUTING & MANAGEMENT

Use natural language to set conditions for routing and ending IVR calls.

Learn more here:

IVR CALL ROUTING & MANAGEMENT

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CONVERSATION EXPIRY

Set up automatic session expiry rules to keep your system running efficiently by cleaning up inactive conversations based on your specified timeframes.

Learn more here:

CONVERSATION EXPIRY

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MCP INTEGRATIONS

Zammo supports Model Context Protocol (MCP), enabling your AI agents to retrieve real-time answers from external data sources—like Microsoft Docs—using simple, no-code integrations.

Learn more here:

INTEGRATING MCP WITH YOUR AGENTS

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CUSTOM ANALYTICS

Track conversation data—not just what the user sees—by logging custom analytics that capture detailed data for deeper insight into each interaction.

Learn more here:

CAPTURE CUSTOM ANALYTICS

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MULTI-AGENT ORCHESTRATION

Coordinate multiple specialized agents within a single conversation enabling intelligent routing, shared context, and seamless user experiences.

Learn more here:

MULTI-AGENT ORCHESTRATION

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