In this session, you’ll learn how to enhance chatbot interactions by designing structured conversations, integrating with live agents, implementing authentication, and connecting to backend systems.
While Azure OpenAI has reduced the necessity for Q&A pairs, they still play a valuable role for some organizations in ensuring consistent and reliable responses to frequently asked questions. Explore the following resources for more details:
Interactive conversations can be designed to collect information, personalize user interactions, and facilitate transactions. Learn more with these resources: