The below list of FAQ are specific to the functionality of our chatbot kit on your website page(s).

Customizing the Appearance of the Chatbot

Security of Chatbot Code Snippet

Testing your chatbot

Once the translation feature is activated on our chatbot, do we need to translate the question/answer that appears in English to our target language?

Deploying the Chatbot

My chatbot is not displaying the Welcome message.

I am getting an error message during chatbot installation.

Is the chatbot ADA compliant?

My answers in test and live content do not match.

My welcome, help, and not understood messages are wrong.

My hyperlinks are not transferring from the “Compose Q&A” tab to the “Review” tab

My hyperlink is sending the user to the wrong page

What browsers is my chatbot compatible with?

Can I speak to my chatbot?

Using WhatsApp in the Simulator

Language Tuning/Dynamic Dictionary

Using Lists in the Chatbot

Designing for the Teams Team Channel