🛠️ How-to guide · Last updated: September 17, 2026

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WEB CHAT

Embed your agent as a chat widget on your website or web app for instant, in-context help. It matches your brand and works on desktop and mobile.

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How to activate

  1. Open your agent and go to the Channels tab.
  2. Find Web Chat and click Connect — Zammo provisions the channel for you (this takes a moment).
  3. Copy the embed snippet and paste it into your website's HTML, just before the closing </body> tag.

The WebChat channel settings: the domains allowed to embed the widget, and the script snippet to paste into your site before the closing body tag.

The WebChat channel settings: the domains allowed to embed the widget, and the script snippet to paste into your site before the closing body tag.

  1. Publish your site — the chat widget appears for your visitors.

Make it yours

Use the appearance settings to match your brand — colors, logo, welcome message, and position. Changes apply to new conversations automatically.

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TIP

Web chat is the easiest channel to launch first — test it on a staging page before adding the snippet to your live site.

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Go deeper

Customizing Your Web Chat Widget

See also

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Need help? Contact your Customer Success representative or reach out through zammo.ai/support.

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