🛠️ How-to guide · Last updated: September 17, 2026

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SLACK

Bring your agent into Slack so your team or customers can get answers without leaving their workspace.

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How to activate

  1. Open your agent and go to the Channels tab.
  2. Find Slack and click Connect.
  3. Authorize Zammo in your Slack workspace when prompted (a standard Slack permission screen).

The Slack channel once connected: the three setup steps complete, a connection test against your workspace, and any standing webhooks that post events into a channel.

The Slack channel once connected: the three setup steps complete, a connection test against your workspace, and any standing webhooks that post events into a channel.

  1. Choose which channels or direct messages the agent should respond in, and confirm.

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TIP

Start in a single test channel with your team before rolling the agent out workspace-wide.

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See also

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Need help? Contact your Customer Success representative or reach out through zammo.ai/support.

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