You can extend your reach and integrate your Conversational AI with existing Live Agent services using built-in Zammo Integrations to your existing systems.

These are accessed directly from the Zammo Portal under the Integrations Tab

Screen Shot 2022-09-23 at 10.29.57 AM.png

Using your configured Live Agent integration you can start to create automated Handoff Requests from your bot to your specific Live Agent platform.

You can learn more about the setup requirements for each of these integrations here:

Live Chat

NICE inContact Telephony

NICE inContact Webchat

Upstream Works Webchat

Genesys Webchat

Microsoft Teams Webchat