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Technology - Zammo

🎧 Zammo Integrations: Live Agent Handoff

• Microsoft Teams (Beta) - Website Chatbot & Teams Bot
• Genesys Webchat - Website Chatbot
• NICE inContact - Website Chatbot & Telephony
• LiveChat - Website Chatbot
• Zendesk Chat - Website Chatbot
• Upstream Works - Website Chatbot

🖱️ Integrations: What channels do you currently offer?

• Website Chatbot
• IVR/Telephony - Azure Communication Services (ACS)
• IVR/Telephony - Twilio
• Bot Framework Skill (Other Chatbots)
• Microsoft Teams
• Amazon Alexa
• SMS - Twilio