You can extend your reach and integrate your Conversational AI with existing Live Agent services using built-in Zammo Integrations to your existing systems.
These are accessed directly from the Zammo Portal under the Integrations Tab
Using your configured Live Agent integration you can start to create automated Handoff Requests from your bot to your specific Live Agent platform.
You can learn more about the setup requirements for each of these integrations here:
NICE inContact Telephony
NICE inContact Webchat
Upstream Works Webchat
Microsoft Teams Webchat