Zammo.ai provides tools to build the conversational AI chatbot.

A conversational AI chatbot is composed of:

• Language understanding: The sentences that a user will use to talk to the conversational AI chatbot (Web chatbot, IVR, etc.)
• Dialog management: What the service will do based on how it understood the sentence captured from the language understanding.

For Q&A use cases, you to not need to know any programming language to create a chatbot. You simply provide the FAQ URLs or Q&A pairs which supplies the language understanding.

For multi-turn conversation use cases: you create conversation workflows using visual building blocks that are close to pseudo-code and provide all the fundamentals (condition, loop, number, collection) to orchestrate a conversation.