This conversation workflow automates submitting a water heater replacement application. The chatbot gathers the owner’s and contractor’s contact information, the service location, a description of the work to be done , plumbing plans, the water heater technical specifications, safety features, the type of fuel, and ventilation details, and then prompts the user to upload an electronic signature. Then the application is submitted to a CMS and a confirmation email is sent to the owner.

SLG Conversational Library_trigger_intentWaterHeaterReplacement_en-us_export.zip