While users interact with your conversational AI chatbot, valuable data and insights are generated and stored. These insights can be viewed in the Analytics page in the Portal.
However, you might need programmatic access to this data and this is where the Analytics API can help. Note that each customer will have their own API URL, so make sure you are in the right place. Your API URL will follow the format https://zammo-[your domain].azurewebsites.net/doc/api
The analytics module uses a Data Push model. No data outside of your subscription is stored. Once the data is pushed it does not communicate outside of your tenant unless you use an outside service to further consume or process that data.
If your subscription is FedRAMP certified on Azure, the Zammo instance will inherit that certification.
The following API endpoints are available:
You can browse detailed descriptions of each of the API endpoint definitions by clicking on the down arrow:
In this How To you'll learn how to access the Analytics API. You'll learn how to browse the API documentation and construct requests that can fetch your conversational AI data. We'll use the following API endpoint: