By importing this .zip file trigger into your conversation in UI Builder, you can enable triggering a polite response when a user swears at the chatbot. This isn’t an ideal situation for anybody, but can happen especially if users get frustrated with their experience.

EXPORT/IMPORT TRIGGER INSTRUCTIONS

1. Click on the trigger .zip file at the bottom of this page to download
2. In UI Builder, find and select the three dots to the right of “zammostartingbot”

1. In UI Builder, select “Import a trigger”

1. Select the trigger .zip file you wish to import

SPECIAL INSTRUCTIONS FOR THIS ZIP FILE

• We have included twenty-one potential trigger phrases; we suggest that you edit and add others relevant to your business and use case.
• You will want to ensure that you don’t have any conflicting trigger phrases or Q&A, as this would case an error in the NLU resulting in a “Not Understood” response.

.ZIP FILE

personalization_trigger_intentExpletive_export.zip