Training your conversational AI model within existing content from your business can be helpful to get started fast and keep your bot most up-to-date.

Your chatbot can leverage this data and help you provide high-quality and relevant information for users or customers. This can also help you create ChatGPT-like experiences.

Leveraging existing content from documents and online resources is made possible by the Knowledge Base capability in Zammo.

In this How To, you will learn how to implement a Knowledge Base. Other topics that you will learn about will include:

• creating a data source
• adding content to a data source
• querying and testing your knowledge base

A video demo is included. Further resources are also shared that show you how to add additional data source types such as website URLs.

Concepts

The following concepts and components are used to provide this capability:

• Azure AI Search - provides data indexing and querying services