By importing this .zip file trigger into your conversation in UI Builder, customers can trigger a workflow to submit a review or leave customer feedback.

EXPORT/IMPORT TRIGGER INSTRUCTIONS

1. Click on the trigger .zip file at the bottom of this page to download

2. In UI builder find and select the 3 dots to the right of “zammostartingbot”

   

3. In UI builder select, “Import a trigger”

   

4. Select the trigger .zip file you wish to import

   

SPECIAL INSTRUCTIONS FOR THIS .ZIP FILE

• We have included 5 potential trigger phrases, but we suggest that you edit and add others relevant to your business and use case.
• The 5 trigger phrases that we have included are shown below. You will want to ensure that you don’t have any conflicting trigger phrases or Q&A as this would cause an error in the NLU resulting in a “Not Understood” response.
  1. I would like to submit a review.
  2. How can I submit a review?
  3. Where are reviews submitted?
  4. Can I give a review?
  5. I want to leave feedback.

.ZIP FILE

Travel and Hospitality Use Cases_trigger_intentReview_export.zip