This conversation workflow automates requesting a court transcript. The chatbot asks for the user’s name, phone number, email address, the name of the office or firm, the citation or case number, the names of the defendant, presiding judge, solicitor, and the defendant’s attorney. The chatbot asks for the date and time of the proceeding, and the type of hearing. The chatbot prompts the user to upload a file with their electronic signature, and includes steps to conduct a payment transaction if there is a fee associated with the request. Then the chatbot sends the request to a CMS.

SLG Conversational Library_trigger_intentOrderTranscript_en-us_export.zip