Welcome to the exciting new changes we've made in our latest Zammo release! These updates provide opportunities to amplify how you use AI in your processes and workflows. Here's everything you need to know:
- New Feature - Fetch Audio Playback: Zammo now includes a new feature that plays a "fetch audio" clip during long running processes, such as API calls in Azure Communication Services IVR. This means, during those slightly longer waits for a process to complete, your customers can be engaged with a pleasant audio clip.
- Fix - Voice Prompt Participant Events: We've made crucial infrastructure modifications to ensure smooth and efficient handling of participant event grid events for voice prompt use case. This ensures better participant interaction, a key in creating positive customer experience.
- New Feature - Document AI Pipeline: We're thrilled to announce that Zammo is now hosting a Document AI pipeline. This is a comprehensive tool for processing, analyzing, and extracting information from your digital documents and websites.
- Enhanced Search Knowledge base States: To foster better organization and management, Zammo now supports saved and publish states for the Search Knowledge base. This provides you with increased control over your Search Knowledge base deployment and iteration processes.
These features unlock a wealth of benefits for using AI in your organization. We aim to make your interaction with AI a pleasant, easy and productive experience.
To learn more about these features and get them enabled for you, please contact your Customer Success Manager. Enjoy using Zammo's latest features to make the utmost out of AI!