1. Enhanced Language Support for Business-Users: We've fixed an issue where non-English default languages were failing to load if there was no English-language fallback option. Now, you can run your business with ease, even if English is not your default language.
2. Improved RAG References Translation: We have resolved an issue that was causing inconsistencies with RAG references. This means smoother translation processes, and better communication for your business.
3. Empower Users with Sign-in Options: We've introduced an enhancement that allows users the flexibility to break out of a sign-in prompt in two distinct ways. Users can now choose to click a button to break out actively or hit a maximum turn limit preset in the conversation design. Please note, by default, we do not support break outs unless activated by your conversation designer. If activated, the conversation design will need to monitor the result for Success=false.
4. Consistent Retrieval of Assigned Numbers: We found and fixed a problem where an inconsistent number was being returned for SMS and telephony if your business had acquired multiple numbers. We've upgraded our system to ensure consistent number retrieval so your communication process remains seamless.
5. Retry Option for ACS Number Search: We've enhanced our service to include an automatic retry of up to five times, with an exponential backoff in instances where ACS rate-limits the request with a 429 error. This means a smoother, more reliable service for you, even when encountering temporary hurdles.