By importing this .zip file trigger into your conversation in UI Builder, customers can trigger a workflow to request the phone number of one of your departments. If the customer would like, they can be transferred to a live agent.

EXPORT/IMPORT TRIGGER INSTRUCTIONS

  1. Click on the trigger .zip file at the bottom of this page to download

  2. In UI Builder find and select the 3 dots to the right of “zammostartingbot”

    Screenshot 2022-03-26 173235.jpg

  3. In UI Builder select, “Import a trigger”

    Screenshot 2022-03-26 173320.jpg

  4. Select the trigger .zip file you wish to import

    Screenshot 2022-03-26 173334.jpg

SPECIAL INSTRUCTIONS FOR THIS .ZIP FILE

.ZIP FILE

Healthcare Use Cases_trigger_intentNumber_export.zip