Many product names, brand names, and acronyms are easily recognized by people who are familiar with them, but others may need guidance on proper pronunciation. Similarly, chatbots may require instruction on how to pronounce certain terms or phrases correctly. Maintaining a consistent brand presence across voice channels requires precise and uniform pronunciation.

With Zammo’s Pronunciation Dictionary, you can effortlessly define how your content is spoken across platforms. Whether it’s brand names, product names, or unique phrases, this tool ensures accuracy and clarity in your messaging, reinforcing a strong and consistent brand identity.

How To Use The Pronunciation Dictionary

To add content to the Pronunciation Dictionary perform the following steps:

1. Navigate to the Personalize page from the Content Studio tab in the Zammo Portal. Select the Language Tuning tab, then select the Pronunciation Dictionary tab.

1. Click Add new Pronunciation.

1. The modal popup appears:

Here are descriptions of each field in the modal: