Zammo allows you to tailor the appearance and functionality of your web chatbot to align with your business needs. From visual design elements like colors and typing effects to user interaction features such as feedback collection and reference display, you can easily configure these settings on the Personalize page.

Navigating to the Personalize Page:

1. In the Portal, go to the Content Studio tab.
2. Select Personalize to access chatbot customization settings.

In the Personalize page, select the Chatbot tab.

Zammo keeps your test chatbot separate from your live chatbot, allowing you to refine settings before deployment.

• Use the Review tab to configure and preview your test chatbot.
• Use the Live tab to adjust settings for your published chatbot.

After making changes:

• Click Save to apply updates to your test chatbot. You can preview these changes in the Test Bot or webchat simulator.