Zammo comes with features that make it easy for you to deploy conversational AI solutions with multilingual support. In this guide we cover

• What is multi-lingual
• Why implement support for multiple languages in your conversational AI
• Auto-translations scenarios
• Multiple Knowledge Base scenarios
• Available languages

By the time you’ve read this guide, you’ll understand what multi-lingual is, why you might want to implement it, and what sort of scenarios it can be used in. You’ll also learn about some considerations to take into account.

What Languages are Supported?

Zammo provides support for all languages available in Microsoft Azure.

• You can view all languages supported in text-based channels by referencing all locales available via Azure Translation Support.
• You can view languages supported on voice-based channels by referencing all locales that support both Speech to Text and Text to Speech available via Azure Speech Supported Languages.

What Is Multi-Lingual in Zammo?

The multi-lingual features in Zammo let you handle customer interactions in different languages, regions, and geographies - with a single conversational AI solution.