The Zammo Portal comes with the option to assign different roles to users.

Role Name Role Description Role Actions
Owner The Owner:

The Owner adds admins to the organization/business. | | Admin | The Admin:

Permissions Matrix

Portal Area Feature/Functionality Owner Admin Publisher Contributor Guest
Account Settings Can view company profile Yes Yes Yes Yes Yes
Can invite team members Yes Yes No No No
Can remove team members Yes Yes No No No
Can view remaining interactions Yes No No No No
Can view invoices Yes No No No No
Analytics Can download and schedule analytics reports Yes Yes Yes Yes No
Can view analytics Yes Yes Yes Yes No
Can generate an API key Yes Yes Yes No No
Q&A Can send Q&A in Draft to Edit and Review Yes Yes Yes Yes Yes
Can send Q&A in Edit and Review back to Draft Yes Yes Yes Yes Yes
Can view Published Q&A Yes Yes Yes Yes Yes
Can view Q&A in Draft Yes Yes Yes Yes Yes
Can view Q&A in Edit and Review Yes Yes Yes Yes Yes
Can edit Q&A in Draft Yes Yes Yes Yes No
Can edit company profile and advanced settings Yes Yes Yes No No
Can publish Q&As in Edit and Review Yes Yes Yes No No
Can un-publish Q&As Yes Yes Yes No No
UI Builder Can view and enable past versions Yes Yes Yes Yes No
Can edit existing blocks Yes Yes Yes Yes No
Can create new triggers and blocks Yes Yes Yes Yes No
Can save UI Builder version Yes Yes Yes Yes No
Can export ZIP file Yes Yes Yes Yes No
Can view current content Yes Yes Yes Yes No
Can publish UI Builder version Yes Yes Yes No No
Simulator Can copy chatbot and voice tokens Yes Yes Yes Yes Yes
Can view phone number and code Yes Yes Yes Yes Yes
Can enable and use test Yes Yes Yes Yes Yes
Can regenerate tokens and codes Yes Yes Yes Yes No
Can refresh tokens and codes Yes Yes Yes Yes No
Can turn “Share” on and off Yes Yes Yes Yes No
Channels Can publish to platform/channel(s) Yes Yes Yes No No
Can deactivate channel(s) Yes Yes Yes No No

For instructions on adding users to an organization or business, click here.