By importing this trigger .zip file into your conversation in UI Builder, users can trigger a workflow where they are able to be sent to a live agent software like LiveChat or can be transferred to a specified phone number.

EXPORT/IMPORT TRIGGER INSTRUCTIONS

  1. Click on the trigger .zip file at the bottom of this page to download

  2. In UI Builder find and select the 3 dots to the right of “zammostartingbot”

    Screenshot 2022-03-26 173235.jpg

  3. In UI Builder select, “Import a trigger”

    Screenshot 2022-03-26 173320.jpg

  4. Select the trigger .zip file you wish to import

    Screenshot 2022-03-26 173334.jpg

SPECIAL INSTRUCTIONS FOR THIS .ZIP FILE

.ZIP FILE

Internal Use Cases_trigger_intentLiveAgentTransfer_export.zip