By importing this dialogue .zip file into your conversation in UI Builder, customers can be sent to a dialogue where they can be connected to a live agent software like LiveChat or can be transferred to a specified phone number.

EXPORT/IMPORT DIALOG INSTRUCTIONS

  1. Click on the dialogue .zip file at the bottom of this page to download

  2. In UI builder find and select the 3 dots to the right of your organization’s name

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  1. In UI builder select, “Import a dialogue from .zip”

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  1. Select the dialogue .zip file you wish to import

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SPECIAL INSTRUCTIONS FOR THIS .ZIP FILE

.ZIP FILE

SMBs Use Cases_dialog_dialogLiveAgent_export.zip