By importing this .zip file trigger into your conversation in UI Builder, users can trigger a workflow to be directed to your companies LinkedIn profile. If the users has more questions they can choose to be connected to a live agent.
EXPORT/IMPORT TRIGGER INSTRUCTIONS
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Click on the trigger .zip file at the bottom of this page to download
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In UI Builder find and select the 3 dots to the right of “zammostartingbot”
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In UI Builder select, “Import a trigger”
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Select the trigger .zip file you wish to import
SPECIAL INSTRUCTIONS FOR THIS .ZIP FILE
- We have included 5 potential trigger phrases, but we suggest that you edit and add others relevant to your business and use case.
- The 5 trigger phrases that we have included are shown below. You will want to ensure that you don’t have any conflicting trigger phrases or Q&A as this would cause an error in the NLU resulting in a “Not Understood” response.
- Take me to your companies LinkedIn profile.
- Do you have a LinkedIn profile?
- I want to see your LinkedIn profile.
- How can I connect with you on social media?
- Can I see your companies LinkedIn profile?
- You will notice that this trigger references another dialog called dialogLiveAgent. If you intend to keep this portion of the dialog, you will also need to upload dialogLiveAgent (found HERE) or create new dialogs with those specific names.
.ZIP FILE
Internal Use Cases_trigger_intentLinkedIn_export.zip