Broadly, the solution differs from those solutions in a fundamental way because Zammo.ai offers a no-code platform vs. the tools above, which are for professional developers only. Further, voice and conversational AI are specialized areas that a developer must learn. Even further, very few conversational AI developers know how to develop for Azure Bot Service, Alexa. Thus, Zammo.ai eliminates the need for specialized voice and conversational AI developers, plus the technical architects that are usually part of any successful DIY conversational AI project. Even better, the business drives the project, learns, and improves with the analytics, and IT only gets involved for integrations to their backend systems.

More specifically, QnA Maker does not allow multiple users to collaborate on the knowledge base and does not natively support audio and videos. QnA Maker only provides non-dynamic single turn and multiturn experiences. Zammo.ai offers these as well as the ability to craft additional conversation flows with dynamic data. Zammo.ai offers similar capabilities as Alexa Skill Blueprints (with more of these templates as part of the roadmap conversation module) but allow the user to expose the created content for a ‘skill’ (an Alexa skill can’t be used for a Google action) and an ‘action’ (a Google action can’t be used as a skill) as well as additional platforms (such as IVR) without any additional costs or setup.