Dialogs are the building blocks for your conversational AI. These encapsulate the questions, logic, and responses that your chatbot will use.
The root level dialog and starting point for all conversational AI applications in UI Builder is zammostartingbot. This dialog cannot be deleted.
When building a conversational AI solution, aim to house specific tasks or processes in their respective dialogs.
Simple chatbots will contain just a handful of dialogs whereas sophisticated bots normally contain many prompts and conditional logic.
Here we can see a dialog “ProcessTodo”:
Learn about intents and how they represent what users want to do in your conversational AI application.