Yes.

For example, Progressive uses Microsoft’s Azure Bot Service, which is the most popular enterprise bot framework. (See https://customers.microsoft.com/en-us/story/789698-progressive-insurance-cognitive-services-insurance for more information.)

Zammo is built on the same framework, so it’s straightforward to extend to other voice assistants and expand the reach of your bot. Other business units who don’t have the same development expertise can also build voice-first bots on Zammo and then connect with other bots to leverage content and conversational modules from them as well.

Using Zammo will also shorten your iteration cycles by enabling business users to a) update content, and b) create new conversational modules immediately rather than sending module workflows, requirements, and content updates to IT to have high-value IT developers make basic content changes or spend time building modules.

Zammo automatically updates all the language modules which will be needed going forward. This saves you and your team a tremendous amount of time, especially as the number of modules and scope of content expands.