Yes!  Multi-turn conversations and Q&A content can be edited and republished. Below are instructions for each type.

Multi-Turn Conversations

  1. In UI Builder, save your current version. Then, navigate to the Version Management page.

image.png

  1. Set the last published version as the current version. This can be done by selecting the Set as current link to the right of the most recent Live version.

image.png

  1. Return to the Design page and make any edits. Choose Publish to publish the modified content.

image.png

  1. To restore your working copy, navigate to the Version Management page and set the last saved version as the current version.

Q&A

To edit or delete published Q&A, you must first unpublish them, make the necessary changes, and then republish them. Here are the steps: