This conversation workflow automates submitting an application for an alcohol and beverage license. The chatbot asks for the business and owner’s name, address, phone, and email address, prompts the user to upload the business license or permit, asks for the type of alcohol license applying for, the types of alcoholic beverages being sold, and the days and hours of operation. The chatbot receives payment of the fee and then submits the application to a CMS.

SLG Conversational Library_trigger_intentAlcoholLicense_en-us_export.zip